For all those companies in the Correos Group, respecting your privacy and complying with data protection regulations is of vital importance.
“Sociedad Estatal Correos y Telégrafos, S.A., S.M.E” (hereafter, “Correos”), with CIF [Taxpayer ID] A-83052407 and corporate address at Vía Dublín nº 7 (Campo de las Naciones) 28070 Madrid (Spain) will be responsible for processing your data.
To guarantee the suitable management of said processing, Correos has appointed a Data Protection Officer (DPO) who can be contacted via the following email address: firstname.lastname@example.org
The User’s personal data will be used for the following purposes:
We will process your personal data which will be obtained while you are browsing our site, including:
Browsing our website will not require any prior registration. Nevertheless, when you visit our website, our web servers will store, as standard, information such as the IP address and domain used to access the site, as well as the date and time of the visit, etc.
On the other hand, certain functions on our website will require that additional information be provided through the corresponding forms (e.g. Your name and surname, postal address, email address, telephone number…).
Unless expressly specified otherwise, all those fields included in the forms will be mandatory, meaning that any missing information may prevent your request from being processed.
When navigating the website, different cookies may be installed on to the device in accordance with what is established in our Cookies Policy.
In general, it is not foreseen that your data will be passed to third parties other than Correos. Nevertheless, the following exceptions may arise:
Personal data will be exclusively stored for a reasonable amount of time in order to allow you to browse the website, to analyse your navigation (if you accept the Cookies Policy), or to process your service requests via the website. When no longer required, your data will be removed in compliance with the data protection provisions which means that it will be blocked and may only be made available at the request of the Judges and Courts, the Public Prosecution Service, or the competent Public Administrations for the prescribed term of any actions that may arise, and once said data blocking term has ended, it will be completely removed. For example, in most cases, the data storage time will be for three years, in accordance with the data protection regulations.
In any case, if at the end of the contractual relationship there are any pending litigations, the data may be kept while these proceedings take place, solely for evidential purposes, until a final ruling is reached, at which time the data shall be blocked and subsequently deleted.
If acknowledged in the applicable data protection regulations, the User may, at any time, exercise the following rights in relation to the processing of their data:
You can exercise your rights through any of the following means, specifying the right you would like to exercise and attaching a copy of your National Identification Documentation or its equivalent, as well as any other documentation that you deem necessary.
On the Spanish Data Protection Agency (AEPD, in Spanish) website you can find a series of models to help you exercise your rights. We also hereby inform you that you have the right to file a claim with any controlling authority (the AEPD in Spain) in the case that you feel your rights have been infringed.