This Legal Disclaimer sets forth the terms and conditions of use for the “” ” website which Sociedad Estatal Correos y Telégrafos, S.A. (hereinafter “Correos”), with registered office at Vía Dublín, 7 (Campo de las Naciones), 28070 Madrid, Spain, T.I.N. A83052407 and duly registered at the Madrid Companies Registry on Volume 16,665, Book 0, Page 20, Section 8, Sheet M-284323, Entry 1 (registry data of the “” domain name: Entry 1/M on the aforementioned Sheet, Section, Page, Book and Volume), places at the disposal of Internet users.

Correos is authorized to provide postal services pursuant to the provisions set forth in Act 43/2010 30 December on the Rights of Postal Market Users, as well as telecommunications services pursuant to Act 32/2003 of 3 November, the General Telecommunications Act.

Consult the Customer Service pages to establish direct, effective communication.


Access to the website confers upon whomever may do so the condition of user and involves full acceptance without any reservations of each of the terms and conditions set forth in this Legal Disclaimer.

The contents of this Legal Disclaimer may undergo changes. Hence, its acceptance by the user shall be with respect to the version of the Legal Disclaimer posted by Correos at the moment the user gains access to the website.

The use of certain services offered through the website may be subject to specific terms and conditions which, depending on the case in question, shall replace, complete and/or amend this Legal Disclaimer. Access to said services shall require acceptance of the specific terms and conditions established for them. Consequently, the user should carefully read the service’s specific terms and conditions each time he/she gains access to it.

Access to the website is likewise subject to all the notices, terms and conditions of use and instructions made available for the user’s knowledge by Correos which replace, complete and/or amend this Legal Disclaimer.


In general terms, access to the website’s utilities does not require the user’s prior subscription or registration. Notwithstanding the above, access to some of the services offered through the website may be conditional upon the prior completion of a subscription form. For such purpose, the user ensures the authenticity and truthfulness of all the data he/she provides when completing the subscription form(s). The user undertakes and shall be held liable for keeping all the information thus provided up to date, so that it reflects his/her real situation at all times.

Any prices set out on the website bearing the concept “From” correspond to prices which do not include any taxes.


The user undertakes to make use of the utilities and/or services offered by Correos through the website in accordance with the Law, this Legal Disclaimer, the specific terms and conditions posted for certain services and any other notices and instructions posted for his/her knowledge, as well as in keeping with generally accepted morals and proper behavior.

All the brands, trade names or distinctive logos of any kind whatsoever appearing on the website which identify Correos are the property of this Company. Furthermore, the intellectual property rights over the website’s contents are held by Correos, as set forth in the copyright. Hence, they may not be used by the user beyond what is essential for access to the utilities and services provided through the website, unless express authorization otherwise is granted by Correos.

The user undertakes not to reproduce, copy, distribute, publicly communicate, transform or modify the website’s contents, including brands, trade names or distinctive logos, unless he/she has been granted authorization by the rights holder, or delete, manipulate or in any other way whatsoever alter the copyright and any other data stating the reservation of rights.

The user shall refrain from obtaining or attempting to obtain the contents by using mechanisms other that the ones which, as appropriate, have been placed at his/her disposal or, in general, the ones which are normally used on the Internet, provided the latter do not involve a risk of damaging the website and/or its contents or of rendering them useless.

Minors shall previously obtain the permission of their parents, guardians or legal representatives in order to access the information contained on the website and make use of the services offered on it.

Responsibility for determining the contents and services which minors may access shall reside in the persons holding legal custody and guardianship over for them. Due to the fact that it is possible to gain access on the Internet to contents which may be inappropriate for minors, users are hereby informed of the existence of computer programs that allow one to limit or control the contents which minors may access.


CORREOS hereby informs you that cookies are used during your browsing session through the Portal. Cookies are small data files which are generated in the user’s computer and allow our systems to recall the user’s browsing characteristics or preferences. These cookies are solely associated to a certain computer’s browser (anonymous user) without providing any of the user’s personal data. Under no circumstances can they read information stored in the computer and they serve for solely internal purposes, such as customizing browsing sessions and generating access statistics for this website which allow us to improve the services offered on it. The user has the possibility of configuring his/her browser so that he/she is warned on screen about the reception of cookies, decide about accepting them and prevent the installation of cookies onto his computer, as appropriate. Please consult your browser’s instructions for further information.


Correos shall not be held liable for any data, texts, information, terms and conditions, graphics or links posted on the Customer Service website.

Correos shall not be held liable for the above, except for any services which may be contracted through the website and to which access is subject to specific terms and conditions posted by Correos and accepted by the user.

To the full extent allowed under the Law, Correos shall be held harmless from any liability for any damages caused or which may be caused in the future by technical defects of any kind whatsoever that result from the use of the information and materials contained on the website. The links and hypertexts which, as appropriate, make it possible to access features and services offered by third parties through the website do not belong to Correos and are not under its control. This Company shall therefore not be liable for either the information contained in them or for any other effects which may result from said information.

Correos shall not be held liable for a failure to abide by any law which the user may commit while he/she is browsing the website and/or for the use of the information contained on it. Neither shall it be held liable for any illegal use third parties may make of the brand names, product names or registered or unregistered trademarks that appear on the website which are not the property of Correos.

Correos does not guarantee the website’s continuous operation and availability. Nonetheless, in so far as it is possible, it shall warn about any interruptions it may be aware of in advance before they come about.

Correos does not monitor or guarantee the absence of viruses or any other elements in the services provided by third parties the user may access through the website which might cause a failure or alterations in the software, documents and files stored in his/her computer system.


Browsing through our website does not require your prior registration. Nevertheless, when you visit our website, our services store by default information like the IP address from which access is gained, the visit’s time and date, etc. Moreover, certain functionalities of our website require you to provide additional information through the relevant form (for instance, your name and surname, postal or e-mail contact address, telephone number, etc.). Correos will process your data according to the terms and conditions published in the Website Privacy Policy and, where applicable, the Data Protection Policy which applies to the different services requested.


Spanish Law shall apply to the website’s contents and jurisdiction is held by the competent courts and tribunals in Spain.